Smarter sentiment
research for
better places.

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The intersection
of data
and places.

Prescient provides property professionals with real-time customer sentiment insights to maximise business returns.

For multi-sector property portfolios and owners, our consistent cross-sector metrics enable holistic reporting on customer sentiment across the board.

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Introducing
Prescient.

Prescient provides a cutting-edge market research platform that revolutionises sentiment insights and decisions across property sectors.

The platform empowers your team with benchmarking features that contextualise performance compared with competitors, adjusted to suit each place.

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Tailored approach, with consistent metrics

Prescient is designed with property owners and managers in mind. We understand there are different audiences that contribute to the performance of an asset.

Our system is designed to measure sentiment from the perspective of all relevant audiences including your tenant partners, workplace communities and retail customers.

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For Airports

Insights Take Flight

The Prescient platform captures sentiment across all the unique touchpoints in the airport customer journey. Real-time notifications enable responsive operations complemented by in-depth trends and analysis.

For Retail

Empowering Retailers

The Prescient platform empowers centre management teams, equipping them with the knowledge they need to make informed decisions, enhance customer satisfaction and boost sales in the process. Our portfolio view enables strategic asset management by owners, informing investment decisions for maximised returns.

For Workplaces

Unlocking Workplace Potential

Designed to revolutionise tenant satisfaction, Prescient provides valuable insights, advanced analytics and actionable recommendations for owners to unlock new levels of satisfaction and re-lease conversion.

Product features

Competitive Benchmarks

Track the performance of your space against current and relevant industry data, including competitors and spaces similar to yours.

Cross-sector Metrics

Our NPS+ topline sentiment metrics go beyond NPS measuring satisfaction, loyalty and conversion measures relevant to each property sector, whilst also enabling consistent portfolio or organisation-wide reporting.

Realtime Notifications

Live feedback loops allow your users to become the eyes and ears of your space, notifying you of urgent matters as they happen and allowing you to prioritise and respond in an instant.

AI Commentary Analysis

We use AI tools to extract common themes from qualitative feedback to produce clear actionable recommendations for you and your team.

Custom Questions

Every space is unique. Custom questions allow you to extract insight specific to the unique qualities of your place, specific to a particular event, time or attribute.

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